Wednesday, April 13, 2011

Office Chair Causes Rash

Solution Installation error in Windows XP KB2446704

In the previous post I commented that I had two problems with the latest update for XP SP3 via Windows Update. Having solved the first, the problem remained unresolved for KB2446704 (From Microsoft. NET 2.0 SP2 and 3.5).

I operate in the same way as before. KB2446704 download the package directly from Microsoft's servers, in my case the file-KB2446704 NDP20SP2-v2-x86.exe.

execute the file and start the installation process, which ends in error, saying "Fatal error during installation." Click again on the "View log file" to view the installation log.

get the record opening the following error:

Returning IDOK. INSTALLMESSAGE_ERROR [The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2721. ]

The record also is a link to a text file Msi Log, which I open. For errors (Error, Failure, ...) see fault lines pointing patching, finding different versions of files than expected.

Finding no errors of permits or other obvious errors I decided to uninstall packages. NET related to the update. So I go to Control Panel, Add / Remove Programs and look for all updates related to the following:

  • . NET 2.0
  • . NET 3.0
  • . NET 3.5

The uninstall all, one by one.

After the installation I open Windows Update again. And he shows a facility. NET 3.5. This time it installed without problems.

I close Windows Update and I open, I now displays several related updates. NET, some high-priority and optional.

I apply the high priority they are for. NET that I have removed and I installed. The installation completes successfully.

Restart Windows Update to apply updates optional . NET is basically to include language files. This time I showed two groups of options. The first group is more modern and includes updates to the second, so I decide this. I give up and do it properly.

I open Windows Update again and see that there is no longer pending updates.

Thus I solved the installation problem.

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